Edukaka

Privacy Policy

Last Updated: January 2026

1. Introduction

At Edukaka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational content generation platform. By accessing or using Edukaka, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account or use our Service:

  • Account Information: Name, email, encrypted password
  • Profile Information: School name, teacher name - optional
  • Contact Information: Phone number
  • Payment Information: Processed securely by partners, no credit card details stored

2.2 Usage Information

We automatically collect information about how you use the Service:

  • Content Generation Data: Subject, grade, topic, difficulty, number of questions
  • Platform Activity: Login times, features used, content generated
  • Credit Usage: Transaction history, credit balance
  • Technical Data: IP address, browser type, device info, OS

2.3 Generated Content

Educational content (tests, assignments) is temporarily stored for 90 days for delivery/download.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI-powered content generation services
  • Account Management: To create and manage your account, process transactions, and maintain credit balances
  • Communication: To send you service-related notifications, updates, and respond to your inquiries
  • Payment Processing: To process payments and manage billing through secure third-party payment gateways
  • Platform Improvement: To analyze usage patterns, improve our AI models, and enhance user experience
  • Security: To detect, prevent, and address technical issues, fraud, or security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Retention

4.1 Generated Content

Generated educational content is automatically retained on our servers for 90 days (3 months) from the date of creation. After this period, content is permanently deleted and cannot be recovered. We will notify you via email before your content expires (if email notifications are enabled).

4.2 Account Information

We retain your account information and usage history for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

4.3 Transaction Records

Transaction records and payment information are retained for a minimum of 7 years as required by Indian tax and accounting regulations.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting services, payment processors, and email service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with your explicit consent for specific purposes.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
  • Password Protection: Passwords are encrypted using bcrypt hashing algorithm
  • Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis
  • Regular Audits: We conduct regular security audits and assessments to identify and address vulnerabilities
  • Secure Infrastructure: Our servers are hosted on secure, cloud-based infrastructure with enterprise-grade security measures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can update or correct your personal information through your account settings or by contacting us
  • Deletion: You can request deletion of your account and personal information, subject to our data retention obligations
  • Opt-Out: You can opt-out of marketing emails by clicking the unsubscribe link in our emails or updating your preferences
  • Data Portability: You can request a copy of your data in a machine-readable format

To exercise these rights, please contact us at privacy@edukaka.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your login sessions, preferences, and analyze how you use our Service. You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of the Service.

9. Children's Privacy

Edukaka is designed for educators and is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, you must have parental or guardian consent to use our Service. If we become aware that we have collected information from a child under 18 without consent, we will take steps to delete such information.

10. International Data Transfers

Your information may be stored and processed in India or other countries where our service providers operate. By using Edukaka, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information during cross-border transfers.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through a notice on our platform. Your continued use of Edukaka after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Privacy Officer: privacy@edukaka.com
  • General Support: support@edukaka.com
  • Mailing Address: Edukaka Pvt. Ltd., The Hive Coworking and Business Centre, Plot 191, Business and Industrial Park, Phase II, Chandigarh 160002, India

14. Legal Compliance

Edukaka complies with applicable data protection laws and regulations, including:

  • Information Technology Act, 2000 (India)
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • GDPR principles for applicable users

By using Edukaka, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.